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Terms & Conditions
Website Usage Agreement
Understanding the Terms:
When using our website, it's important that you thoroughly read and comprehend our terms and conditions to ensure compliance with our regulations. Should you have any queries or concerns, feel free to reach out to our customer service for further consultation or to provide feedback. We regularly update our terms to reflect changes in our business practices and the legal landscape.
User Guidelines:
We are committed to providing an inclusive platform, free from discrimination based on age, race, nationality, gender, sexual orientation, or religion. Users under 13 must have parental or legal guardian consent to use our site. We encourage parents and guardians to monitor their children's internet usage. By using our site, you represent that you are 13 or older.
Cookies Policy:
"Cookies" are small data files that may contain user ID references and are stored securely on our servers. They are written to your hard drive when you visit our site. We use cookies to enhance your shopping experience, such as remembering your cart and saving your password for convenience. For more details on how we protect your information, please refer to our privacy policy.
Links to Other Websites:
We are not accountable for the content of any external websites linked from our site. These links are provided for your convenience, and you access them at your own risk. We do not control or endorse the content of any external sites, and a link does not imply approval or endorsement of that site or its products or services.
Privacy Concerns:
We take customer privacy seriously. For more information on our privacy practices, please visit our privacy policy page.
Returns Policy:
Our website outlines the conditions under which items can be returned for a refund. We recommend reviewing the return policy carefully before making a purchase to ensure you understand and can adhere to the terms.
Product and Service Information:
We strive to accurately represent all products on our site. However, due to variations in customer equipment, we cannot guarantee photographic accuracy in size, shape, and color. An email order confirmation signifies receipt of your order but does not constitute a sale offer. We reserve the right to limit item quantities or cancel sales, including to resellers.
User Conduct Standards:
When using our services, users must adhere to laws of HK, societal norms, and our website's regulations. Users may not use our site for illegal, fraudulent, or infringing activities, such as posting false information, harassing others, or violating privacy. Violations may result in measures like restricted permissions or account freezes. You agree not to transmit unlawful content, attempt to spread harmful software, or violate local, national, or international laws of HK, including intellectual property rights.
Disclaimer:
1. Service Scope and Liability:
We provide an online shopping platform and do not participate in transactions between users. We are not liable for transactional risks, including product quality, security, disputes, or other issues. We are not responsible for the quality, safety, legality, accuracy, or effectiveness of goods or services purchased on our site.
2. Exemptions:
We are not liable for service interruptions or unavailability due to force majeure events, user-induced information leaks or losses, or third-party caused transaction issues. However, we will assist users in resolving such issues with third parties.
Intellectual Property:
We respect intellectual property rights and encourage users to do the same. If you find content infringing on your rights, you can file a complaint following our procedures. Users infringing on others' rights may face content removal and account restrictions.
Severability Clause:
If any term in our User Agreement, terms of service, or privacy policy is deemed invalid, it will be severed from the Agreement, which will otherwise remain in full force.
Interpretation Rights:
We retain the right to interpret these terms. We may modify these terms at any time, and the updated terms will be effective from the date of publication.
Disputes:
For complaints about products or services purchased from our website, please contact our customer service.