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Shipping Policy
1. SHIPPING COVERAGE
Our company facilitates global shipping, yet the precise coverage could differ based on various elements such as the type of product, stock location, and the shipping approach. It's crucial to double-check the accuracy of your shipping address prior to finalizing your order.
2. SHIPPING OPTIONS
We provide a range of shipping options, with DHL,FedEx or other logistics being our preferred carriers. The most suitable method will be suggested to you at the time of order placement, taking into account your delivery address and product details. We strive to ensure your order is dispatched within 1-3 business days following payment confirmation. A shipping notification email will be sent to you with the tracking number and the courier service used. Note that we do not dispatch shipments on weekends, and during peak seasons or promotional events, there might be delays.
3. DELIVERY DURATION
During the checkout process, you will be given the option to provide your shipping address. Please ensure you input your correct address. The delivery time can vary depending on your location, the size and weight of your order. The estimated delivery window is typically 5-15 business days, but this is subject to change due to factors such as weather, carrier delays, or other unforeseen circumstances.
4. SHIPPING COSTS
We charge a fair shipping fee, and you can view an estimate of the shipping cost at checkout before you finalize your purchase. The shipping fee will be due at the time of order confirmation and payment.
5. RETURNS AND EXCHANGES
Should you receive goods that are defective or do not match your order, you are entitled to return or exchange them in accordance with our return and exchange policy. The specific details of this policy will be displayed during the order process, so please review them carefully.
6. TRACKING YOUR DELIVERY
You will be notified via email with the tracking number and the courier service we utilize for shipping your package. You can track the progress of your delivery by visiting the courier's website and entering the tracking number provided in the email.